Two special services
No.1 I’ve recently done some customer research so thank you if you joined in. One question asked whether people worried about buying a premium-priced product online without first seeing it in the flesh. Thankfully, most of you said you were happy to shop this way as long as everything was super-duper clear on the website. Alongside this, I thought I’d offer a special service for local customers who want that touchy-feely experience…
If we have items in stock and you live within a 20-mile radius of Manchester, we can bring products to you for a mini showcase.
No.2 Introducing Re-dazzle
Exclusive to buyers of Twisted Loom furniture is the Re-dazzle service. Re-Dazzle does just that, it re-dazzles! If at some point you fancy a different fabric, then we’ll collect, re-upholster and return, all at a valued customer price.
This service drives our aim to become a Sufficiency-style Business. This model aims to moderate overall resource consumption by making quality products that last longer, avoid built-in obsolescence, and re-connect the maker and the consumer. For more info, please get in touch.